Repair request

In the unlikely event that you may need to replace or repair any part of your Doona™, please contact our customer services where we have a full range of replacements available.

Please note that all repairs must be carried out by our trained engineers at our head office and repair centre in Manchester.

To discuss repair options, please fill in the below Contact Us Form and our customer service team will respond to you within 24 hours:

Important Information Regarding Repairs During COVID-19

Please note, as per government guidelines, we must leave your item in quarantine for 48hrs before we are allowed to interact and repair your item(s). We appreciate your patience in this matter and will resolve to have your item(s) repaired and returned to you as quickly as we can.


If you wish to contact us, please send your query to and one of our team members will respond to you within 1 working day.

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